Agent E — AI Email Agent for Schools · MCB
Agent E by mcbapp.com Agent E is live inside the MCB ecosystem

Every school email, turned into an action.

Agent E reads the mail your school receives, works out who it's about, checks the record inside MCB, and tells your team what to do next — before anyone opens the inbox.

Book a demo See it work Runs on agente.myclassboard.com
4 categoriesSorted the moment mail arrives
0 rules to writeIt learns your school's language
1 next stepRecommended for every message
The product

One inbox. Already sorted.

Open a tab to see what Agent E does with that kind of mail.

agente.myclassboard.com MMyClassBoard
Sync mail
How it works

Five steps. None of them yours.

Every email runs the same loop the moment it arrives. Scroll to watch the rail follow along.

STEP 01
Arrival · continuous

Email arrives

Anything your school receives — parent notes, applications, salary threads, principal memos — lands in one connected inbox that Agent E watches.

Incoming stream
Parent · Grade 6-B Applicant · resume Duty roster Enquiry · Grade 4
STEP 02
Understanding · intent + people

It reads the meaning

Agent E works out what the email is really about — the intent, the person writing, the student they mean — not just the keywords in the subject line.

What Agent E sees
SenderRamya S.
AboutAarav · Grade 6-B
IntentConcern · transport
STEP 03
Routing · to the right team

It picks the tab

Sorted into the category the right team owns — parent, admission, applicant, or internal — so nothing gets read by the wrong person or missed by the right one.

Sorted into
Organization Admission Parent Applicant

Four buckets. One decision.

STEP 04
Match · to your MCB record

It checks MCB

Matched against the records you already hold — admissions CRM, student profile, staff directory. Duplicates get flagged. History comes with the message.

Matched in MCB Admissions CRM
EnquiryGrade 4 · next session
Logged11 days ago
StatusDocuments pending
STEP 05
Action · one clear next step

It suggests the step

A single recommended action your team can take straight away — resend a link, offer an appointment, move a resume into the recruitment workflow. Open the mail already knowing what to do.

Recommended action
DO
Resend the admission upload link Follow up Thursday · Admissions team
Categories

Four kinds of mail. Kept apart.

Each team opens only what belongs to them — with the context that message needs, already attached.

Admission / Enquiry

Admission enquiries, cross-checked with your CRM.

Every enquiry is matched against your MCB Admissions CRM — so nobody re-enters what you already have, and no lead sits in a shared inbox.

MCB · matched
RS
R. Sharma Enquiry · Grade 4
In CRM11 days ago
StatusDocs pending
OwnerAdmissions
Resend link
Organization

Internal school mail.

Staff and institutional communication, kept apart from parent and admission mail — so nothing sensitive lands in a shared list.

Principal · office12:29
Exam duty roster — revised
Accounts12:32
Staff salary discussion
Job Applicants

Recruitment mail, already tagged.

Applications separated from everything else and categorised by role, the moment they arrive.

PGT Mathematics SHORTLIST
Front office exec NEW
Parent

Parent notes, mapped to the student.

Connected to the student, class and section wherever that information is available — so every conversation opens with context, not a search.

Parent · concern
R
Ramya S. Aarav · Grade 6-B
ConcernTransport
TeacherMs. Kavya
History3 threads
Offer slot
One agent, every team

One AI agent. Multiple school teams.

Cards open as you scroll. Tap any card to expand it yourself.

Enquiry detected
Duplicate checkMatch found in CRM
Current statusDocuments not uploaded
Suggested stepSend the admission link

Respond faster, follow up smarter. Enquiries are matched to existing CRM records, so nobody re-enters what you already have and no opportunity waits in an inbox.

Duplicate check CRM match Admission link
ParentRamya S.
StudentAarav · Grade 6-B
ConcernRevised transport timing
Suggested stepOffer an appointment slot

Every conversation comes with context. You see the parent, the student and the concern before anyone opens a search screen.

Student mapping Concern summary Appointment
Application — PGT MathematicsShortlist
Resume — Front office executiveNew applicant
Suggested stepMove to recruitment workflow

Spend less time sorting. Applications are separated from everything else and categorised the moment they arrive.

Resume detected Role tagging Handover
0Received
0Attended
0Pending
0Enquiries

Reporting availability may depend on the Agent E plan.

Know what's coming in, and what's handled. A normal inbox shows messages. Agent E shows email activity across the whole school.

Received Attended Pending
With school context

A summary isn't an answer.

The same admission enquiry, handled two ways.

A generic AI toolStops here

"The parent is interested in admission for their child."

Accurate, and your team still has to find out who this is, whether you've heard from them before, and what happens next.

Agent EGoes further
EnquiryGrade 4 · next session
In your CRMLogged 11 days ago
StatusDocuments not uploaded
Next actionResend the upload link
The shift

Seven steps become none.

Your team stops processing email and starts acting on it.

BeforeDone by a person
  • Open the email
  • Read it
  • Work out who sent it
  • Search MCB
  • Check the record
  • Decide what to do
  • Take action
With Agent EDone on arrival
  • Understood and categorised
  • Matched to the MCB record
  • Next action recommended

Your team opens the mail already knowing what it is and what to do.

Why schools choose MCB

Built for a school inbox. Not a generic one.

It speaks school

GenericReads and summarises email
Agent EUnderstands enquiries, concerns and applications

It looks up the record

GenericWorks on its own, with no data behind it
Agent EReads the matching record in your MCB ecosystem

It ends with a next step

GenericHands you information
Agent ERecommends the action and the workflow to use

It remembers the history

GenericTreats every email as the first one
Agent EConnects it to what your school already knows
Your inbox + MCB

Your school's emails shouldn't stop at the inbox.

See Agent E run on your own mail, connected to your MCB data. Setup takes a demo call.

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